Recommended Services:

• Game-Changing Culture - Your leadership team(s) may not contain the natural talents and energies you need to transform (also see our Case Studies). Similarly, there may be individuals throughout your organization that have such talents to create the impact you desire, may not know it, but just need them identifying and be encouraged to employ them for both your and their objectives.
• CIO Office Advisory - The IT Function is often the engine room of the organization. Your CIO (and/or his leadership team) may just need some extra bandwidth and an experienced ear to identify and overcome their challenges. E.g. they may be having to spend too much time tactically reacting rather than being able to invest the necessary time to be strategically proactive.
• IT Strategy Consulting - A health check assessment can be conducted to identify the challenges and opportunities to both your end-to-end strategy and your IT Function's capabilities. From there, we can determine which combination of which other services would add most value for money to you.

Recommended Services:

• Game-Changing Culture - To be able to pivot effectively and probably introducing a reasonable amount of transformation, you will want to ensure you have the right energies in your leadership teams (Board, Business and IT) to deliver the impact required and maximize your chances of success.
• CIO Office Advisory - You and your CIO will have an uphill struggle ahead to perform a technology refresh, including securing budget from the Board. We are happy to advise on the priorities, their evaluation, and the end-to-end journey, encompassing but not limited to the below.
• IT Strategy Consulting - A long journey of technology refresh will require careful evaluation and prioritization of both the technologies (and their business value chains) and the encapsulating operating model. To have reached this situation which, yes, may have occurred over years or decades, signifies that there could be multiple causes, all of which are listed under this page. What would identify these root causes the quickest is the CIO Health Check BAUD Service, from which a prioritized action plan can be generated.

Recommended Services:

• Game-Changing Culture - This could signify an imbalance in your leadership team(s), resulting in this adverse impact. An assessment would therefore be advised. Beyond that and probably not required but, depending on the extent and depth of the resulting problems could mean extra stress on those impacted to turn it around across your organization. You will therefore want to maximise your chances of success (key person retention, individuals understanding their natural strengths, balanced teams) to meet your objectives.
• CIO Office Advisory - We are happy to advise from this point on, either to you and/or your CIO, to support you in getting back onto an even keel. This will likely include governance bodies, processes, balanced scorecard reporting and improving your IT Function.
• IT Strategy Consulting - Root causes are just as likely to originate outside of IT as inside. This often happens either when the IT system's business initiative proposition wasn't properly or effectively checked for strategic or architectural compliance (Business and/or IT); and/or the scope of impacted areas of the operating model was not properly determined during delivery; and/or there is ineffective governance around the organization. A CIO Health Check BAUD Service assessment would be a good starting point, from which an action can be generated.

Recommended Services:

• Game-Changing Culture - This could signify an imbalance in your leadership team(s), resulting in strategic change & impact is not being realised. An assessment would therefore be advised. The GC Index proclivities can also provide a good insight into the culture and values being embedded within an organization.
• CIO Office Advisory - As the IT Function is often the engine room to enable strategic change, it provides the end-to-end traceability of strategic compliance between your customers and the Board. Providing independent, advisory support to your CIO, dealing with a broad spectrum of challenges, will optimize your objectives being met.
• IT Strategy Consulting - There is some disconnect somewhere between the Board's Strategy and the customer. This often happens due to lack of compliance checks against strategic drivers, both during initiative prioritization and implementation. A health check assessment can be conducted to identify the challenges and opportunities to both your end-to-end strategy and your IT Function's capabilities.

Recommended Services:

• Game-Changing Culture - Although your People are core to every capability and activity throughout your organization, this is unlikely to be People-related, but more on governance compliance and reporting. However, any teams performing any key strategic change should obviously have more focus or visibility. If they are not balanced for each phase of the transformation (not just their hard skills but soft skills and inclinations), their impact is likely to be less or more protracted. See this case study for an example.
• CIO Office Advisory - Advisory services can be provided to your CIO and Leadership Team to focus initially on the below.
• IT Strategy Consulting - The most obvious area to check would be the efficacy of your governance bodies, both within and outside IT. Across those, there has to be clear accountabilities, responsibilities and relevant balanced scorecards and reporting. Within those, appropriate OKRs and KPIs need to be selected that align and comply with these strategies.

Recommended Services:

• Game-Changing Culture - You may have too many Implementers and Polishers in the mixture of teams and not enough Game Changers, Strategist or Play Makers. Impact assessments of your teams, starting with your leadership teams would highlight this imbalance. We could then redress the balance, including identifying those with hidden strengths to be given the opportunity to shine.
• CIO Office Advisory - Advisory services can be provided to your CIO and Leadership Team to focus initially on the below.
• IT Strategy Consulting - There is often some sort of disjoint between IT and Business. This can be due to lack of strategic alignment to the Corporate Strategy (often boot-strapped into alignment by Enterprise Architects); and/or ineffective evaluation & prioritization of initiatives (business and IT), scored against compliance to strategic drivers; and/or there is lack of maturity in change delivery capabilities (people, process and/or technology). A health check assessment can be conducted to identify the likelihood of each of these and more.

Recommended Services:

• Game-Changing Culture - There are several possible root causes for this including: your People being too stretched, having to do activities they would prefer not to do, not being listened to, not being given opportunities to shine, being stifled or exploited by their leaders, feeling their hard effort is being wasted. In many cases, individuals do not even know their own natural strengths and inclinations to effectively articulate what would make them most happy and engaged. These assessments and workshops would work on individual, leadership, team and even org unit levels to improve your likelihood to overcome all these.
• CIO Office Advisory - It is usually the case that, when conducting the activities above, other challenges and opportunities arise, which can be prioritized and addressed. Of course, such 'hidden' challenges and opportunities are also a benefit of the health check assessment.
• IT Strategy Consulting - This may be a result of the corporate culture, the requirement for a new strategy (corporate, business and/or IT), or a misstuned operating model (e.g. not addressing all the capabilities expected). The health check assessment will help to identify many/all of these.

Recommended Services:

• Game-Changing Culture - It seems to be the pertistent challenge that we 'must do more with less'. Performing these assessments will help identify hidden strengths and ambitions of your People. If they are happy and aligned in a team to the objective at hand, more should be achieved. Often, for such cases, there are not enough Game Changers or Strategists in the mix.
• CIO Office Advisory - In such circumstances, the CIO and their leadership team are often having to forego the strategic to achieve the tactical due to bandwidth. Indeed, the strategic may be having to be done 'off the side of the desk' i.e. unofficially and probably unfunded. Providing advisory services can support your CIO and their Leadership Team with some extra bandwidth and an independent view to provide other options to achieve the strategic objectives. 
• IT Strategy Consulting - Often this is due to inefficient or unnecessary processes, often due to following an industry-standard framework too slavishly. Only elements of frameworks that make sense to an organization (and to its maturity level at the time) should be employed. Indeed, what may be required is a hybrid blend of more than one framework, coupled with a risk-value approach. This would result in bandwidth being liberated to concentrate more on strategic objectives. Oh, and KPIs may be incorrectly selected, which may be driving the wrong behaviours and incentives. A health check assessment should help flush most of these opportunities out for prioritization and remediation.